TERMS & CONDITIONS
Introduction
Welcome to our Desert Safari Dubai experience. We are dedicated to providing our guests with a safe, enjoyable, and unforgettable journey through the Arabian Desert. Our services include adventure activities, desert experiences, entertainment, and hospitality designed to create memorable moments for every guest.
These Terms & Conditions outline the rules, policies, and responsibilities related to our desert safari services. By making a booking, confirming a reservation, or participating in any tour activity, you agree to comply with and accept the terms mentioned below.
We recommend that all guests carefully review these terms before booking to ensure a smooth and enjoyable desert safari experience.
Change in Terms
Dasert Safari Duabi reserves the right to amend these terms at any time without prior notice. The latest version will always be available on this page.
Accuracy of Information
User Responsibility
You agree to use this website only for lawful purposes and not to engage in activities that harm the website, Dasert Safari Dubai, or other users.
Tour Pricing
Prices displayed on the website are in AED and include applicable taxes unless stated otherwise.
- Payment requirements depend on the selected package and booking conditions.
- Any additional services, upgrades, or optional activities not included in the package will require separate payment.
Promotions
Discounts and offers are valid only during the specified promotional period. Dasert Safari Dubai reserves the right to withdraw or modify promotions without prior notice.
Cancellation & Refund Policy
- Cancellation and refund policies depend on the selected package and booking terms.
- Last-minute cancellations and no-show bookings may not qualify for a refund.
- Refunds, where applicable, will be processed according to company procedures.
- Weather-related changes or cancellations will be handled based on safety and operational requirements.
Intellectual Property
All content on this website, including text, graphics, and logos, is the intellectual property of Dasert Safari Dubai.
Restrictions
Personal Belongings
- Guests are responsible for their personal belongings throughout the tour.
- The company is not responsible for lost, stolen, or damaged personal items.
Guest Conduct
- Guests must respect staff, drivers, and other visitors.
- Any behavior affecting safety, comfort, or the experience of others may result in removal from the tour without refund.
Liability
Bookings and Payments
Placing a Booking
All Bookings placed through our website are subject to acceptance and availability.
Payment Methods
Cash on Arrival (after pickup), credit/debit card payments, and online payments through available wallets or bank transfers.
Booking Confirmation
- All reservations are subject to availability and official confirmation from our team.
- Guests must provide accurate information, including name, contact details, number of guests, and pickup location.
- Booking confirmation will be shared through official communication channels such as WhatsApp or email.
- Guests are responsible for verifying booking details before the tour date.
Booking Cancellation
Once your booking has been confirmed, cancellation is subject to review and availability. Refunds depend on the payment method and refund policy.
Pickup & Transportation Policy
- Hotel pickup and drop-off services are available according to the selected package.
- Guests must be ready at the confirmed pickup location and time.
- Delays caused by guests, incorrect location details, or late arrival may affect the tour schedule.
- Private vehicle arrangements or special transportation requests may involve additional charges.
Safari Activities & Experience
- Activities such as dune bashing, camel riding, sandboarding, and entertainment shows are subject to weather conditions, safety requirements, and availability.
- The company reserves the right to modify, replace, or cancel any activity when necessary for safety or operational reasons.
- Optional activities and upgrades may require additional charges.
Safety & Guest Responsibility
- All desert activities are conducted by trained and experienced professionals.
- Guests must follow safety instructions provided by drivers and staff.
- Guests with medical conditions, pregnancy, or physical limitations should inform the company before booking.
- Participation in adventure activities is at the guest’s own responsibility.
Child Policy
- Children must be accompanied by parents or guardians.
- Child pricing and age limits may vary depending on the package.
- Parents/guardians are responsible for children’s safety during the experience.
Food & Beverage Policy
- Meals, refreshments, and camp services are provided according to the selected package.
- Special dietary requirements should be communicated in advance.
- Premium beverages and additional food items may require extra charges.
If you have questions or concerns about these terms or your orders, you can reach us via:
- Email: info@dasertsafaridubai.com. Phone: +971 58 161 8935.
- Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM.
Changes to Terms
- These Terms & Conditions may be updated or modified when required.
- Updated terms will apply to future bookings and services.
By booking our Desert Safari Dubai experience, you confirm that you have read, understood, and accepted these Terms & Conditions.
